Shipping policy

Shipping Policy for Radical Weavers Limited

Thank you for choosing Radical Weavers Limited for your crafting needs. We are dedicated to providing you with an exceptional shopping experience, and our shipping policy is designed to ensure a smooth and reliable delivery process. Please review the following shipping details:

1. Shipping Methods and Estimated Delivery Times:
For UK shipping, we use Royal Mail's 48Tracked service, which typically delivers within 2 days after dispatch. International orders may take up to 10 days for delivery, depending on the destination.

2. Worldwide Shipping:
We are delighted to offer worldwide shipping, allowing customers from various regions to enjoy our craft kits, weaving equipment, and handmade pieces.

3. Free Shipping on Orders Over £100:
We offer free shipping on all orders over £100 for customers within the UK and internationally. This provides an opportunity for you to save on shipping costs while enjoying our high-quality products.

4. Shipping Costs:
For UK shipping, the standard shipping cost is £3.35. International shipping costs may vary based on the destination and order weight. The exact shipping fee will be calculated and displayed during the checkout process.

5. Tracked Shipping:
All orders, regardless of the shipping destination, come with tracked shipping. This ensures that you can monitor the progress of your order from dispatch to delivery, providing peace of mind and transparency.

6. Order Processing and Dispatch:
Orders are typically processed and dispatched within two working days from the date of order placement. You will receive a confirmation email with tracking details once your order has been dispatched.

7. Customs and Import Duties:
Please note that for international orders, customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by the destination country's customs regulations and are beyond our control.

8. Lost or Delayed Packages:
In the rare event that your package is lost or significantly delayed during transit, please contact our customer service team at info@radicalweavers.org. We will work diligently to resolve the issue and ensure your satisfaction.

9. Contact Us:
If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to reach out to our customer service team at info@radicalweavers.org

We appreciate your trust in Radical Weavers Limited and look forward to delivering your creative essentials to your doorstep.